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Support

If you are an existing customer and have questions about your ECOmaylene3D products or require any assistance regarding our Hyper+ series 3D printers, please do not hesitate to contact us. Our customer support team is available Monday through Friday from 10 am to 4.30 pm. Any enquiries outside of support hours will be answered within 3 business days.


In order for us to respond to you as quick as possible, please follow these guidelines that will enable us to resolve your questions more effectively:

  • If it is related to issues with 3D prints, where possible, send images that illustrate the question(s) you have. Please be as precise in describing which parts, or items, you are referencing.
  • Providing further information such as print settings, nozzle temperatures, print speeds, filament types etc.
  • Your title, name, contact details.
  • Certificates and Documentations of our products are available upon request. Drop us a line and we will be glad to assist.
sales@metrowealth.com.sg
+65 6515 9989
ecomaylene3dsupport